General Ordering Information

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What if an item I've ordered is out of stock?

Is there a required minimum order size?

How do I add fabric to my shopping cart?

How can I be sure of an item's color?

What forms of payment do you accept?

Will a sales tax be placed on my order?

What is Mood's return policy?

What size are your swatches?

Will my fabric be shipped in one cut?

What are your online customer service hours?

Order History, Order Updates and Order Changes

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What if I need to modify or cancel my order after it has been placed?

What should I do if I receive an error message while checking out?

I ordered a fabric and it appears defective or has a flaw in it. What should I do?

What is FabricBear's exchange policy?

Promotions, Discounts & Gift Certificates

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Can I buy fabric at wholesale rates from FabricBear?

Production Times, Shipping and Delivery

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How long will it take for my order to arrive?

What if my order is damaged in transit?

What should I do if my order still hasn't arrived?

Are there additional charges when shipping Rates for Alaska, Hawaii and U.S. Territories?

Does Mood Ship internationally?